QUICK SHIP
Quick Ship
Quick Ship Items are grouped into three categories below.
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Quick Ship Items are grouped into three categories below.
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If you have shopped with us before, please enter your details in the boxes below. If you are a new customer, please proceed to the Billing & Shipping section.
United States (US)
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IN-HOME DELIVERY & SETUP POLICY>>
Products Not Eligible for Return:
Credits will be issued after the warehouse receives, inspects and process your return, which can take up to 10 business days. Return shipping charges, outbound shipping charges and re-stocking fees are not refundable. Shipping charges and factory re-stocking fees will be deducted from the total refund amount. You will receive a confirmation email when your return has been processed. Refunds will be credited to the original payment method and may take several days to reflect on your statement.
Incorrect Items:
In the very rare instance that Furniture Barn USA sends you an item that you did not purchase, please contact our customer service department as soon as possible. FBUSA will work to correct the problem in an expedited manner. Be sure to inspect your product thoroughly upon arrival and retain the original packing material.
Damaged Products:
Furniture Barn USA takes every measure to ensure that your purchased item arrives in excellent condition. However, there are instances in which products are damaged in the shipping process. Be sure to inspect your product thoroughly upon arrival and retain the original packing material. If the product is delivered via freight truck, be sure to note any damage on the Bill of Lading prior to completing your transaction with the driver. Often, damaged items can be remedied with replacement parts which FBUSA will send to you free of charge, as applicable. If the damage cannot be corrected with replacement parts, FBUSA will pay for the return shipping on the product. The item must be returned in the original packaging. Contact the Furniture Barn USA customer service department within 3 days of delivery by contacting us via e-mail at support@furniturebarnusa.com.
If you wish to return an applicable product-please contact us at Furniture Barn USA 724-464-2222 for a return authorization number and shipping address.
3. If you do notice any damage, please contact Furniture Barn USA at support@furniturebarnusa.com or 724-464-2222.
In-Home Delivery & Set-Up: Some of the large products that we offer are available for in-home delivery and set-up for an additional charge. The item(s) that you purchase will be delivered, removed from the trailer, unpacked, taken into your home, and assembled as needed. All item(s) are professionally handled and blanket wrapped to prevent damage in transit.
How it Works:
o Email: support@furniturebarnusa.com
o Phone: 724-464-2222
Most of our rustic furniture can be customized to create a unique piece just for you! Contact us for more information.